Spinebiz has a state-of-the-art development centre at Chennai spread over in a secure premises that offers round the clock perimeter security, restricted access to authorized personnel and 24/7 video surveillance of the facility that records all entry/exit points and work areas. Spinebiz has its second development centre at Trivandrum in Kerala that also doubles up as a disaster recovery site, as a part of its business continuity plan.
Our Delivery centres have robust infrastructure that feature full power back up from independent sources – Dual UPS power backup and Diesel Gensets that form additional layers of redundancy to mitigate power outages or services disruptions. There are also primary and secondary, dedicated, high- speed lease lines from different ISPs and a supplementary broad band connection to be adequately prepared for any network service failure. Our workstations are equipped with superior quality computing and telecommunication devices.
As data security and data privacy are issues of paramount importance to us, all electronic recording media or devices like USB flash drives, CD/DVDs are restricted inside the work area. We observe a ‘clean desktop’ policy that ensures desktops are clutter-free and sensitive information is not compromised absent-mindedly. Though we have multiple teams serving different clients, resource pools are segregated and secured within the Spinebiz network on the basis of clients they serve, with the help of VLANs and access control doors; giving customers the confidence that their enterprise data is well-protected. Our Delivery Center network perimeter is wholly secured by firewalls that prevent network intrusions and protect our applications and data from external threats.